The price of property can go down as well as up.

Historic performance should not be taken as a guarantee of future performance. Geared property investment with mortgages can increase risk of losing money as well as increasing the possible gains.

Mortgage products referred to in the website can be withdrawn by the lender or have rates or other terms changed without notice and reference to any products does not imply they are certain to be available in the future.

Mortgages referred to may also have certain applicant restrictions and are for indicative purposes only although reasonable endeavours have been used to ensure that they are available at the time of publication and are applicable to a significant number of our purchasers.

This site is for information purposes only and nothing on this site should be taken as definitive investment advice for your particular situation without you seeking additional guidance directly from ourselves or from other finance and property professionals.

Property particulars on this site do not form part of an offer or contract. The developer and L.J. Barling Property Boutique Ltd, whilst endeavouring to ensure complete accuracy in these property particulars, cannot accept liability for any errors.

Valuations of property or indicated rents achievable are either estimated or derived from valuations and/or comparable’s and can change and should not be relied upon without your own additional valuation and research, but we have carried out reasonable endeavours to achieve accurate indications for these figures.

All descriptions, dimensions, areas, reference to condition and, if necessary, permissions for use and occupation and their details, are given in good faith as provided by the developer and are believed to be correct. However, these are subject to change, especially, but not wholly, relating to any property that is off-plan or not yet complete.

Any intending purchaser should not rely on them as statements or representations of fact but must satisfy themselves by inspection or otherwise as to their accuracy.

The onus is on each individual investor to undertake their own due diligence, enquiries and inspections.

Where shown, net yields are calculated as rental income less expected service charges less expected ground rent as a percentage of the property price. No void periods, optional letting agent costs, repairs or other costs are deducted. Our standard Terms and Conditions of Sale will apply. E. & O. E.

 

L. J. Barling Complaints procedure.

Our aim is to provide a first class service and to do everything we can to ensure you are satisfied. In the unlikely event you feel that we have fallen short of this standard and you wish to complain, we ask that you first telephone the person who has had conduct of your matter and explain that you are dissatisfied with an aspect of the service you have received.

If you remain unhappy with the way your complaint has been dealt with after speaking to the person with conduct of your matter then you should set out your complaint in writing to: L J Barling Ltd 31 The Park Apartments Brighton Bn1 5HE And/or by email at: info@ljbarling.co.uk

In order to resolve your complaint, we would ask that you include the following information and evidence, if applicable:
• An outline of your complaint explaining why you feel that we have fallen short of our first class service • What you would like us to do to resolve it
• Any specific details that you feel would assist us with resolving your complaint. Including, but not limited to:
o Names of Advisors you have spoken to in connection with the complaint
o The Branch Name in connection with the complaint
o Time(s) and Date(s) of the incidence(s)
o Telephone number(s) and or Address(es) you have used to contact us o Any written correspondence in connection with your complaint
o Any other document in support of your complaint On receipt of a complaint, we will investigate the issue(s) you have raised on your complaint fully and respond to you accordingly.

The timescales for dealing with a complaint are as follows:
• You will receive an ‘acknowledgement of receipt’ of your complaint from us within 7 working days of receipt of your complaint.
• Within 28 working days of the acknowledgement, you will receive a full response.
• If we are unable to resolve the matter within the 28 working days as stated above, we will provide you with reasons why we could not meet this time frame and provide you with an estimate of when a full response will be received
• After our final written response, we may deem the complaint closed. If we deem the matter closed then we reserve the right not to enter into any further correspondence.

We are members of the Property Redress Scheme. If you remain unhappy with the response received from us and have exhausted our complaints procedure, you can contact the Property Redress Scheme to ask them to investigate your complaint.

In order to take your complaint to The Property Redress Scheme you must first have carried out the following:
• You have waited 8 weeks from the date of your written complaint to us for a response; and
• It is still within 6 months from the our last communication with you regarding this complaint The Property Redress Scheme is a government approved Redress Scheme who resolves complaints between Members and their consumers.

The complainant must have exhausted the Member’s internal complaints procedure and remain dissatisfied with the Member’s response. The Property Redress Scheme is free to use for the complainant and further information and guidance on how to resolve complaints is available via their website. In order to make a complaint, please contact the Property Redress Scheme directly or alternatively, visit their website and fill out a Complaints Form.

The Property Redress Scheme contact details are as follows: Website: www.theprs.co.uk By Email: info@theprs.co.uk By post at: The Property Redress Scheme Premiere House 1st Floor Elstree Way Borehamwood H